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Practical insights on IT, AI, and running a small business — written by people who’ve actually done it.
My AI Installed Its Own Brain While I Was Working on Something Else
In 2024, I spent hours trying to get a local AI model running on my hardware. I couldn’t crack it. In 2026, my AI installed five tools — including its own language model — in a single session, without being asked, while I was focused on other work. The future didn’t arrive when I was ready. It arrived when I was looking the other way.
The February Phase Change: 5 Surprising Realities of the New Agent Era
With the simultaneous release of Claude Opus 4.6 and GPT-5.3 Codex, we have moved past the era of the chatbot and into the era of the autonomous agent. Here are 5 surprising realities of what that means.
We Built a 100-Agent MSP. Here’s the Org Chart.
Every role in a traditional MSP, filled by a named AI agent carrying real industry certifications. This isn’t theoretical. It’s
Case Study: Elijah Institute — Connecting the Dots Between LMS, CRM, and Accounting
How we’re helping a education nonprofit connect Thinkific, Bloomerang, and QuickBooks — without replacing a single tool.
How We Built an AI Assistant for Our Bookkeeper (And Why You Should Too)
We built an AI assistant that connects directly to QuickBooks Online and saves our bookkeeper hours every week. Here’s exactly how we did it — the wins, the failures, and what we’d do differently.
AI Won’t Replace Your Bookkeeper (Here’s What It Will Do)
The headlines say AI is coming for accountants. The reality is more interesting — and a lot less scary. Here’s what AI actually does in bookkeeping, and why your bookkeeper just got a promotion.
The Cybersecurity Checklist for Organizations Under 20 People
You don’t need a six-figure security budget. You need these seven things done right. Here’s the no-fear-mongering checklist for small organizations.
When to Hire an MSP vs. DIY IT (Honest Advice)
Sometimes you need a managed IT provider. Sometimes you don’t. Here’s how to tell the difference — from a company that will honestly tell you if you don’t need us.
Set Up Claude AI in 15 Minutes: A No-BS Guide
Claude is the AI tool we use every day at FIT. Here’s exactly how to set it up, what to try first, and what it honestly can’t do — no hype, no jargon.
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